Using Process Maps to Shrink the Customer Chain
Thursday, May 14, 2009 at 03:59PM Many manufacturers have become frustrated with the lack of success of their Continuous Improvement program. Even after great expenditures of time and money, they are not seeing the contribution to the bottom line that they have been led to expect.
Graham Process Maps are an outstanding tool that can not only revitalize Continuous Improvement but also provide the best way for a manufacturer to initiate such a program.
Start with the Map
Starting improvement projects with a process map is important for four reasons. First, it causes the people in the business to agree on the process that is used. While this may seem obvious, the task is often quite difficult as there are often disputes as to what actually happens. And there are almost always overlapping and redundant tasks in any manufacturing process that are hidden until a team takes the time to review each step in thorough detail....Click here to read the full article

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