What our clients are saying...

"In our consulting work on management systems, the Ben Graham approach to process improvement is one of the few products we highly recommend to our clients. It is systematic, identifies the true workflow in a remarkably easy fashion, and best of all, fully engages actual performers in the improvement steps." 
John Paciga, Ph.D. Intelligent Organizational Systems

"I've been at a lot of workshops and have become bored and disinterested. NOT THIS ONE. Great Job Chris!!!!!"
Roche Rumpel, Management Analyst, Viterra Inc. 

"I've been finding it difficult to promote our craft when everyone seems to think that computers will solve everything. I understand that most often the computers just make the same disorganization happen faster..."
Carolyn Watt, President, Carolyn Watt & Associates Inc.

"This course rates as one of the absolute best that I've attended."
Nadine Harder, Operations Support Manager (Construction Industry)

"The course was thoroughly enjoyable. It bridges the gap between high-level re-engineering and actual implementation."
Raja Krishnamoorthy, Advisory Analyst (Infomations Systems Industry)

"By far the most valuable course that I have taken in my career"
Tim Peterson, Regional Director, Habanero Consulting Group 

"This course has provided a concrete set of tools that I can use to implement changes and improvements. The tools offered here can be implemented, and measured, immediately."
Don Rowell, Pension Account Representative (Insurance Industry)

"...extraordinary value placed on people."
Lesley Carlson, Marketing (Credit Union)

"The case study forces I.T. participants to focus on elimination of activities rather than throwing technology at the problem."
Brian Hamill, Corporate I.T. (Government)