In our consulting work on management systems, the Ben Graham approach to process improvement is one of the few products we highly recommend to our clients. It is systematic, identifies the true workflow in a remarkably easy fashion, and best of all, fully engages actual performers in the improvement steps.
— John Paciga, Ph.D. Intelligent Organizational Systems
I’ve been at a lot of workshops and have become bored and disinterested. NOT THIS ONE. Great Job Chris!!!!!
— Roche Rumpel, Management Analyst, Viterra Inc.
I’ve been finding it difficult to promote our craft when everyone seems to think that computers will solve everything. I understand that most often the computers just make the same disorganization happen faster...
— Carolyn Watt, President, Carolyn Watt & Associates Inc.
This course rates as one of the absolute best that I’ve attended.
— Nadine Harder, Operations Support Manager (Construction Industry)
The course was thoroughly enjoyable. It bridges the gap between high-level re-engineering and actual implementation.
— Raja Krishnamoorthy, Advisory Analyst (Infomations Systems Industry)
By far the most valuable course that I have taken in my career.
— Tim Peterson, Regional Director, Habanero Consulting Group
This course has provided a concrete set of tools that I can use to implement changes and improvements. The tools offered here can be implemented, and measured, immediately.
— Don Rowell, Pension Account Representative (Insurance Industry)
extraordinary value placed on people.
— Lesley Carlson, Marketing (Credit Union)
The case study forces I.T. participants to focus on elimination of activities rather than throwing technology at the problem.
— Brian Hamill, Corporate I.T. (Government)




Client List

  • Alberta Municipal Affairs
  • Alberta Justice
  • Alberta Restructuring & Efficiency
  • Apotex Inc
  • Arctic Co-operatives Limited
  • Assumption Life
  • Atlantic Lottery Corporation
  • Bank of Nova Scotia
  • BC Ferry Corporation
  • BC Solicitor General 
  • BC WCB
  • Brett Young Seeds
  • Bruce Power Nuclear
  • Canadian Heritage
  • Canadian Pacific Railway
  • Canfor
  • Capital Health Authority 
  • Carolyn Watt & Associates 
  • CIBC 
  • City of Edmonton 
  • City of Mississauga 
  • City of Ottawa 
  • City of Regina 
  • City of Saint John
  • City of Saskatoon 
  • City of Toronto 
  • Co-op Atlantic 
  • Dept of Indian & Northern Affairs 
  • Dept of National Defence 
  • Edmonton Police Service 
  • Elections Ontario 
  • Enbridge Gas Distribution 
  • EPCOR 
  • Finning (Canada) 
  • Flint Energy Services 
  • Fountain Tire 
  • Fraser River Port Authority 
  • Gardewine Group Inc.
  • Great-West Life 
  • Halifax Regional Municipality 
  • Immigration & Refugee Board 
  • Industry Canada 
  • Investors Group 
  • Irving Transportation Services 
  • Kramer Limited 
  • London Health Sciences Centre 
  • Luscar Limited 
  • MacEwan College 
  • Manitoba Credit Unions 
  • Manitoba Civil Service Commission 
  • Manitoba Justice 
  • Manitoba Transportation 
  • Manulife Financial 
  • Maritime Forces Atlantic
  • Munisoft 
  • NAIT
  • National Parole Board 
  • Navister 
  • New Brunswick Finance 
  • New Brunswick Power Corp 
  • NRCan 
  • ON Attorney General 
  • Ottawa Police Service 
  • PCL Construction 
  • Peace Hills Trust 
  • Peel Regional Municipality 
  • Pilot Insurance 
  • Prairie Centre Credit Union 
  • Public Health Agency of Canada 
  • Public Works & Gov't Services
  • RCMP
  • Regional Municipality of Peel 
  • Regional Municipality of Waterloo 
  • Rimply/Plydex/Polyrim 
  • Rogers Media 
  • S & C Electric Canada Ltd 
  • Saint Elizabeth Health Care 
  • Sask Power 
  • Saskatchewan Credit Unions 
  • Saskatchewan Crop Insurance 
  • Saskatchewan Government Services 
  • Saskatchewan Justice 
  • Saskatchewan Workers Compensation Board 
  • Saskferco 
  • SaskTel 
  • Scotia Capital 
  • Seaspan International 
  • Service Alberta 
  • Service Canada 
  • Service New Brunswick 
  • Shawcore Ltd 
  • Shaw Pipe Protection 
  • Steinbach Credit Union 
  • St Joseph's Hospital 
  • Symcor Services 
  • TD Canada Trust 
  • Teck
  • Telus
  • Tolko Industries 
  • Toronto Hydro 
  • TransCanada Pipeline 
  • Transcontinental LGM Graphics 
  • Transport Canada 
  • Treasury Board 
  • United Way of Edmonton 
  • United Way of Winnipeg 
  • University College of the Fraser Valley 
  • University of Winnipeg 
  • Viterra 
  • Winnipeg Police Service 
  • York University