Background: Dr. Ben S. Graham

Our workshops are based on the concepts and insights developed by Dr. Ben S. Graham, Jr., the respected process improvement authority. He is a Fellow of the Institute of Industrial Engineers, and holds a Doctorate in Behavioral Science from UCLA (awarded with distinction).

Dr. Graham has a tremendous respect for the people who do the work. At this conference, your people will be trained to maximize the involvement of employees. In Dr. Graham's words: "I have seen employees take great pride in saving millions of dollars for their organizations."

Dr. Ben Graham and his associates have trained more people in process improvement than anyone else in the world. Over 30,000 people from 1,000 organizations have been trained, saving billions in implemented improvements!

Dr. Graham has written many articles about process improvement.